Refund Policy
Thank you for shopping at Elvora Brands LLC!
Your satisfaction is important to us, and we’re committed to making your shopping experience smooth and reliable. If you’re not fully satisfied with your purchase, we’re here to help.
🗓 Refund Eligibility
We accept refund requests within 14 days from the delivery date of your order.
To be eligible for a refund, the item must be:
Unused and in original condition
In its original packaging
With all tags and accessories included
📨 How to Request a Refund
Email us at support@elvorabrandsllc.com with your order number and the reason for the return.
We’ll reply with detailed return instructions.
Once we receive and inspect the return, we’ll process your refund within 7 business days.
🚚 Return Shipping
Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect upon arrival.
We recommend using a trackable shipping service.
❌ Non-Refundable Items
Certain products may not be eligible for refunds, including:
Customized or personalized items
Opened health or hygiene products
Final sale items (if marked as such)
🤝 Need Help?
We’re always here to support you. If you have any questions about this policy or need help starting a return, feel free to reach out:
📧 Email: support@elvorabrandsllc.com
📞 Phone: +1 3073103968